Travis AFB Finance Office: Contact Information and Services
If you’re a service member, dependent, or retiree associated with Travis Air Force Base, you’ll likely need to contact the Finance Office at some point for pay, travel, or other financial-related matters. Knowing the correct phone number and understanding the services they offer can save you time and frustration. The primary phone number for the Travis AFB Finance Office is **(707) 424-2147**. It’s recommended to call this number first for general inquiries or to be directed to the appropriate section. Keep in mind that due to high call volume, especially during peak times like PCS season or the end of the month, there might be a delay in reaching a representative. Be patient and persistent. While the general number is crucial, different sections within the Finance Office may have direct lines. However, these are often not widely publicized to centralize communication. Therefore, using the main number and then specifying the nature of your inquiry to the initial contact is the most effective approach. For example, if your question pertains to travel vouchers, state that clearly. The Finance Office at Travis AFB provides a broad range of services to military personnel and their families. These services include: * **Military Pay:** This covers all aspects of military pay, including basic pay, allowances (such as Basic Allowance for Housing (BAH) and Basic Allowance for Subsistence (BAS)), and deductions. They can assist with understanding your Leave and Earnings Statement (LES), resolving pay discrepancies, and initiating pay changes due to promotions or other changes in status. * **Travel Pay:** If you’ve recently completed a Permanent Change of Station (PCS) move or temporary duty (TDY) assignment, the Finance Office processes travel vouchers to reimburse you for authorized expenses. They can guide you on the necessary documentation and submission procedures to ensure timely processing and payment. Understand that proper documentation is crucial for a smooth reimbursement process. * **Debt Management:** The Finance Office can provide guidance and assistance with managing military debts. This can include resolving issues with debts owed to the government or assisting with financial counseling referrals. * **Financial Counseling:** While the Finance Office itself may not offer extensive financial counseling, they can connect you with resources available through the Airman and Family Readiness Center or other external agencies that provide budget planning, debt management, and investment advice. * **Garnishment Processing:** They handle the processing of garnishments, ensuring compliance with legal requirements and accurate deductions from pay. * **Casualty Assistance:** In the unfortunate event of a service member’s death, the Finance Office provides financial support and assistance to the surviving family members. Before calling the Finance Office, gather all relevant documents related to your inquiry. This may include your LES, travel orders, receipts, or any other paperwork that supports your claim or question. Having this information readily available will help the finance technician assist you more efficiently. Also, consider using online resources such as the myPay website (mypay.dfas.mil) or the Air Force Portal for information on common financial topics. Many questions can be answered by accessing your account and reviewing your LES or other documents online.
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